Privacy Policy

Last updated: December 18, 2025

1. Introduction

Palt.io ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our API documentation platform and related services.

2. Information We Collect

Information You Provide

  • Account Information: Name, email address, and password when you create an account
  • API Documentation: OpenAPI specifications and documentation content you upload
  • Branding Assets: Logos, colors, and other customization settings
  • Payment Information: Billing details processed through our payment provider

Information Collected Automatically

  • Usage Data: Pages viewed, features used, and interactions with the Service
  • Device Information: Browser type, operating system, and device identifiers
  • Log Data: IP address, access times, and referring URLs
  • Analytics: Aggregated data about how your documentation is accessed

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process transactions and send related information
  • Send administrative notifications and updates
  • Respond to your comments, questions, and support requests
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent or unauthorized activities
  • Personalize and improve your experience

4. Information Sharing

We do not sell your personal information. We may share your information in the following situations:

  • Service Providers: With third-party vendors who perform services on our behalf
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you have given us explicit permission

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security assessments, and access controls. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you with the Service. We may also retain certain information as required by law or for legitimate business purposes. When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate personal data
  • Deletion: Request deletion of your personal data
  • Portability: Request a copy of your data in a portable format
  • Objection: Object to certain processing of your personal data

To exercise these rights, please contact us at privacy@palt.io

8. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. These include essential cookies for the Service to function, analytics cookies to understand usage patterns, and preference cookies to remember your settings. You can control cookies through your browser settings.

9. Third-Party Services

Our Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

10. Children's Privacy

The Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at privacy@palt.io